1. Information We Collect

When you visit hivoka.xyz, we collect the following types of personal information:

  • Personal Identification Information: This may include your name, email address, phone number, and billing/shipping address, which you provide when you make a purchase or sign up for updates.
  • Payment Information: If you make a purchase, we collect your payment details (credit/debit card information or other payment method). However, note that we do not store sensitive payment data; this information is processed securely by our payment partners.
  • Usage Data: We automatically collect information about your interactions with our website, such as your IP address, browser type, device, and browsing activity. This helps us improve our website’s performance and understand how you use our services.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track and enhance your browsing experience. These help us analyze website traffic and improve our services, as well as offer personalized content and ads.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Process Orders: We use your personal and payment information to process and fulfill your orders for Acer, Apple, or Samsung laptops.
  • To Improve Customer Experience: Understanding your preferences helps us personalize your experience on our website and deliver relevant content, including blog posts, product recommendations, and promotional offers.
  • To Communicate with You: We may send you order confirmations, shipping updates, newsletters, or marketing communications (you can opt out at any time).
  • To Enhance Website Performance: We use data to optimize the user experience, fix bugs, and improve website navigation.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement various security measures, including encryption, secure servers, and firewalls, to protect against unauthorized access or disclosure. However, please be aware that no method of internet transmission or electronic storage is completely secure.

4. Sharing Your Information

We will never sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We work with trusted third-party service providers, such as payment processors and shipping companies, to fulfill your orders and provide the services you request. These providers have access to your personal information but are contractually obligated to use it only for those specific purposes.
  • For Legal Reasons: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small text files placed on your device that store information about your preferences. You can choose to disable cookies through your browser settings, but this may limit some functionalities of the website.

6. Your Data Protection Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of any inaccurate or incomplete information.
  • Erasure: Request the deletion of your personal data, subject to certain conditions.
  • Objection: Object to the processing of your data for direct marketing purposes.
  • Data Portability: Request the transfer of your data to another provider.
  • Withdraw Consent: You may withdraw your consent to receive marketing emails or newsletters at any time by clicking the “unsubscribe” link in our communications.

7. Third-Party Links

Our website may contain links to third-party websites, including affiliate links to Acer, Apple, and Samsung. These external sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

hivoka.xyz does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child, we will take immediate steps to delete that information.

9. Changes to This Policy

We reserve the right to update or modify this Customer Privacy Policy at any time. Any changes will be reflected on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns regarding our Customer Privacy Policy, please feel free to contact us:

  • Email: admin@hivoka.xyz